Frequently asked questions

Everything you need to know about gathering on gada.

Getting started

What is gada?
gada is an events platform for Nigeria. You can discover gatherings (we call them gadarings), buy tickets, volunteer, join circles, and create and manage your own events — all in one place.
Is it free to use?
Yes — browsing events and creating an account are free. Individual events may charge for tickets, set by the organiser. Free events are clearly marked.
Do I need an account?
You can browse and view events without one. To buy a ticket, volunteer or host, you'll create a free account — it takes a minute.

Tickets & payments

How do tickets work?
Organisers publish one or more ticket tiers (free or paid). When you get a ticket, it carries a unique QR code used for fast, fraud-resistant check-in at the door.
Which payment methods are supported?
Paid tickets are processed in Nigerian naira through local payment rails — Paystack and Flutterwave — so you can pay with the cards and methods you already use.
Can I get a refund?
Refunds follow the organiser's policy for each event, so check the event details before you buy. Automated in-app refunds are rolling out — until then, reach out to the organiser or our team for help.

Safety

What is verified check-in?
Every ticket has a unique QR code. Organisers scan it at entry, which confirms the holder is genuine and keeps gatherings authentic and secure.
How do emergency contacts work?
You can add emergency (ICE) contacts to your profile so trusted people are easy to reach. Live location sharing and an in-app SOS are rolling out and aren't available just yet.

Organising

How fast can I create an event?
Most organisers publish a gadaring in under three minutes — set the schedule, location, ticket tiers and details in a single guided flow.
Can anyone host?
Yes. Hosting is open to everyone after a quick verification step that helps keep events trustworthy for attendees.
How do I manage attendees?
Your organiser dashboard shows ticket sales and a live check-in view, so you can see who has arrived in real time.

Volunteers & vendors

How do I volunteer?
On an event that's recruiting, browse the open roles, apply by the skills you bring, and track your application status. Approved volunteers get clear instructions for their role.
Can vendors join?
A vendor marketplace — showcase services, pin a booth and run discounts — is coming soon. It isn't available yet, but it's on the way.

Still have a question? Get in touch.

Ready to gather?

Join gada and discover events near you — or host your own in minutes.